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Shipping Policy

We are committed to delivering your orders reliably and efficiently using International Registered Mail, ensuring your package is traceable and handled with care throughout the shipping process.

Shipping Methods

We exclusively use International Registered Mail, a secure and reliable service that offers:

  • Traceability: Packages are assigned a tracking number for updates during transit.
  • Proof of Delivery
  • Global Coverage: We deliver to most countries worldwide.

Shipping Costs

The shipping cost is 22 EUR

The shipping cost will be displayed at checkout before you complete your order.

Estimated Delivery Times

Delivery times may vary depending on the destination:

  • Standard Delivery: 15–30 business days.
  • Remote Areas: Up to 45 business days.

Note:

  • Delivery times are approximate and not guaranteed due to customs processing, local postal handling, and unforeseen events.
  • Orders are not shipped or delivered on weekends or public holidays.

Tracking Your Order

Once your order is shipped, you will receive a confirmation email with a tracking number. You can monitor your package using:

  • The www.17track.net/en website.
  • Your local postal service’s platform (after it reaches the destination country).

Unsuccessful Delivery Attempts

If delivery is unsuccessful due to:

  • Incorrect Address: Ensure your address is complete and accurate when placing the order.
  • Uncollected Package: Packages not collected from the local post office within the specified timeframe will be returned to the sender.

For reshipments due to these issues, additional shipping fees may apply.

Lost or Delayed Packages

If your package has not arrived within the estimated delivery time, please contact our Customer Support Team for assistance. Lost packages will be resolved by:

  • Confirming non-delivery through the postal service.
  • Offering a reshipment or refund, as appropriate.

Countries We Ship To

We ship to most countries worldwide.

Contact our Customer Support Team if you are unsure about shipping to your location.

Contact Us

If you have any questions or concerns regarding your shipment, please reach out to our Customer Support Team via the Contact Us form. We’re here to assist you!